Partner AI App – Terms of Use and End User Licence Agreement
Last Updated: 09 January 2026
This document (“Agreement”) sets out the terms and conditions under which you (“User,” “you”) may download, install, and use the Partner AI mobile application (the “App”) and access the services provided through it (the “Services”).
By downloading, installing, or using the App, you agree to be bound by this Agreement. If you do not agree, please do not install or use the App.
1. Eligibility and Accounts
1.1 You must be at least 18 years of age, or otherwise have the legal capacity to enter into contracts in your jurisdiction, to use the App.
1.2 If you create an account, you must provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
2. Licence Grant and Restrictions
2.1 We grant you a limited, non-exclusive, non-transferable, revocable licence to download, install, and use the App on a compatible device solely for your own internal business or personal use, subject to this Agreement.
2.2 You must not:
Copy, modify, or create derivative works of the App.
Sell, lease, or distribute the App to others.
Reverse engineer, decompile, or disassemble the App, except where permitted by law.
Use the App to develop or offer a competing product or service.
Remove or obscure any copyright, trademark, or other proprietary notices.
3. Services
3.1 The App provides tools and services designed to help developers and organisations improve AI performance and reduce inference costs.
3.2 We may modify, update, or discontinue any feature of the Services without notice.
3.3 Access to some Services may require payment of fees or subscriptions, processed via the relevant app store (Apple App Store or Google Play). App store terms apply in addition to this Agreement.
4. Acceptable Use
You agree not to use the App or Services to:
Upload or transmit unlawful, harmful, or infringing content.
Interfere with the security, operation, or performance of the App.
Breach any applicable law or regulation.
Misrepresent your affiliation with Partner AI.
Upload highly sensitive personal data, confidential information, credentials, or data you do not have the right to share, unless explicitly permitted by the Services.
5. Intellectual Property
5.1 All intellectual property rights in the App and Services remain owned by or licensed to Partner AI. You acquire no ownership rights by using the App.
5.2 User Content and Licence
By submitting any content, data, prompts, datasets, files, or other materials (“User Content”) to the Services, you grant Partner AI a non-exclusive, worldwide, royalty-free licence, including the right to permit our service providers to process such User Content on our behalf to host, store, process, analyse, reproduce, modify, and use such User Content solely for the purpose of operating, providing, securing, maintaining, and improving the Services, including improving AI functionality and fine-tuning workflows.
5.3 Review and Monitoring
You acknowledge that authorised personnel may access, review, and analyse User Content where reasonably necessary to operate, secure, maintain, support, or improve the Services, including to understand usage patterns, improve AI functionality, fine-tuning workflows, and user experience, as described in our Privacy Policy.
5.4 User Responsibility for Content
You represent and warrant that you have all necessary rights, permissions, and authority to submit User Content to the Services and that such submission does not violate any applicable law, contractual obligation, or third-party rights. You are solely responsible for the content you submit.
5.5 No Confidentiality Obligation
While Partner AI implements reasonable safeguards to protect User Content, you acknowledge that content submitted to the Services is not provided on a confidential basis and may be accessed by authorised personnel in accordance with this Agreement and our Privacy Policy.
6. Updates
We may provide updates, patches, or upgrades to the App. Some updates may install automatically. Continued use of the App after an update indicates your acceptance of the updated version.
7. Third-Party Services
7.1 The App may enable access to third-party websites, APIs, or services. We are not responsible for the content, functionality, or practices of any third-party services, and your use of them is at your own risk.
7.2 Your use of any third-party service is subject to that provider’s own terms and privacy policies.
7.3 The Services use third-party artificial intelligence providers, including OpenAI, to process User Content and generate outputs, subject to our Privacy Policy.
7.4 Our processing of personal data is governed by our Privacy Policy, which forms part of this Agreement.
8. Analytics and Performance Monitoring
8.1 To maintain reliability and improve user experience, Partner AI uses Sentry.io, a third-party service, to monitor app performance, detect crashes, and diagnose technical issues.
8.2 Information collected: When an error or crash occurs, Sentry may automatically receive technical information such as:
Device model and operating system version;
App version and runtime data;
Performance metrics and diagnostic logs; and
Non-personally identifying technical details about the event.
8.3 Purpose of collection: This information is used solely to detect, investigate, and fix technical problems, enhance performance, and ensure the App operates reliably.
8.4 Data handling: The data collected by Sentry is handled in accordance with their Privacy Policy and is processed on our behalf under appropriate data protection safeguards.
8.5 Partner AI does not use Sentry data for marketing or profiling purposes. For more information on our data handling practices, please refer to our Privacy Policy (available within the App).
8.6 We may monitor, review, and analyse user activity to maintain the safety, security, and integrity of the Services.
8.7 The App uses analytics and measurement technologies to understand usage patterns and measure app installations originating from advertising campaigns, as described in the Privacy Policy.
9. Suspension and Termination
We may suspend or terminate your access to the App and Services if you breach this Agreement or misuse the App.
You may terminate this Agreement at any time by deleting your account and removing the App from your devices.
10. Disclaimers
The App and Services are provided “as is” and “as available.” While we aim to provide reliable services, we do not guarantee uninterrupted or error-free operation.
Nothing in this Agreement limits your statutory rights as a consumer under UK law.
10.1 AI-Generated Outputs
The Services may generate outputs using artificial intelligence. AI-generated outputs may be inaccurate, incomplete, or inappropriate. You are solely responsible for evaluating and verifying outputs before relying on them. Partner AI makes no guarantees regarding the accuracy or suitability of AI-generated outputs.
11. Limitation of Liability
To the fullest extent permitted by law, Partner AI shall not be liable for any indirect, incidental, or consequential loss arising from your use of the App or Services.
We do not exclude or limit liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot lawfully be excluded in the UK.
12. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any disputes.
13. Changes to this Agreement
We may update this Agreement from time to time. Material changes will be notified via the App or other reasonable means. Continued use of the App after changes are posted constitutes acceptance of the revised Agreement.
14. Contact Us
If you have any questions about this Agreement, please contact us at:
Cheshire Ventures Ltd
124 City Road,
London,
EC1V 2NX
United Kingdom